Superior Family Room
- 3 Single beds,4 Single beds
Hotel · Hanoi · Ha Noi Municipality
The Queen Hotel & Spa 2
A compact, well-rated 2-star hotel in the heart of Hanoi’s Old Quarter, praised for its helpful staff and central location near St. Joseph’s Cathedral.
- Staff rated 9.6/10
- Central Hoan Kiem location
- Paid airport shuttle available
8.7
Great
439 reviews
Booking.com 8.7 · 439 reviews
About
The Queen Hotel & Spa 2
The Queen Hotel & Spa 2 is a 2-star property tucked into a quiet alley on Ngo Huyen Street, in the heart of Hanoi’s Old Quarter. With 20 rooms, it’s a small, personal hotel that prioritizes service — guests consistently praise the staff, who score 9.6/10 across 439 reviews. The hotel is within easy walking distance of St. Joseph’s Cathedral and Hoan Kiem Lake, putting most of the city’s historic sights on your doorstep.
Rooms are simple but comfortable, with air conditioning, soundproofing, and city views from some categories. The hotel offers a range of facilities uncommon at this price point: a spa with massage and beauty treatments, a business centre, and even a night club and karaoke. Breakfast includes local dishes, and the 24-hour front desk can arrange tours and airport transfers.
- No smoking on site
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Exceptional staff — Guests repeatedly highlight the helpfulness and friendliness of the team, who assist with tours, luggage, and airport transfers.
- Prime Old Quarter location — Within walking distance of St. Joseph’s Cathedral, Hoan Kiem Lake, and the main sights, with restaurants and shops on the doorstep.
- Strong value for money — Despite being a 2-star, the hotel offers a spa, business centre, and tour services at a budget-friendly rate.
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Worth weighing
4 to weigh- No on-site parking — The hotel does not list parking facilities, so guests arriving by car may need to make alternative arrangements.
- Check-in window is fixed — Check-in is only from 14:00 to 23:59, which may be inconvenient for early arrivals or late-night flights.
- Small room scale — With only 20 rooms, the hotel may feel intimate but limited in availability; some rooms have open bathrooms, which may not suit everyone.
- No pets allowed — Travellers with pets will need to look elsewhere.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Double Room
- 1 Double bed,1 King-size bed
- City view
- Shower
- Heating
- Air conditioning
Superior King Room
- 1 King-size bed,1 Double bed,2 Single beds
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- 24-hour security
- Luggage storage
- Currency exchange
- No smoking on site
- No pets allowed
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Paid airport shuttle
In-room
- Air conditioning
- Soundproofed rooms
- Free Wi-Fi in rooms
- Flat-screen TV
- Electric kettle
- Free toiletries
- Ironing facilities
Food & Drink
- Happy hour
- Dinner
- Picnic area/Tables
Spa & Wellness
- Spa & wellness centre
- Massage (back, head, full body, foot)
- Beauty treatments (manicure, pedicure, facial, waxing)
- Open-air bath
Entertainment
- Night club
- Karaoke
- Live entertainment
- Billiard tables
- Archery
- Aerobics
- Children's play area
Business
- Business centre
- Meeting/Banquet facilities
- Fax/Photocopying
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.7/10 from 439 reviews
Booking.com · 8.7 · 439 reviews
8.7Verified guest“The room was quiet with very comfortable beds, a work desk, a TV, and a seating area. Breakfast offered tasty local dishes.”
8.7Verified guest“Overall, it was a fantastic base for sightseeing in Hanoi and I had a lot of fun. The location was marvellous, close to St Joseph's Church. Everything was simply good.”
8.7Verified guest“I had a really nice one-night stay. Everyone was very helpful. The twin room was beautiful, with an iron, a work desk, and a satellite TV. A bidet in the open bathroom was a plus. Location was close to restaurants, shops, tourist spots, Hoan Kiem Lake, and the cathedral.”
8.7Verified guest“The twin room had all the essentials: an iron, a work desk, and a satellite TV, making it convenient.”
8.7Verified guest“Centrally located near the Cathedral, and just a short walk to Marilyn's Cafe for coffee and treats.”
8.7Verified guest“Enjoyed a 3-day stay in a double room with nice amenities, including three comfortable beds. Great location near a quiet alley, eateries, and the charming old town area.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Hoan Kiem Lake: About a 10-minute walk from the hotel, this iconic lake is perfect for a morning stroll or an evening walk around the water.
St. Joseph’s Cathedral: Less than 5 minutes on foot, this neo-Gothic cathedral is a striking landmark and a popular meeting point.
Old Quarter: The hotel sits right in the historic Old Quarter, with its maze of streets, street food, and shops all within easy reach.
33 Ngo Huyen, Hoan Kiem, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 11 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is by 12:00.
Does the hotel offer airport transfer?
Yes, there is a paid airport shuttle available. Guests have mentioned that the staff can arrange affordable airport transfers.
Are pets allowed at the hotel?
No, pets are not allowed on the property.
Is there parking on site?
The hotel does not list parking facilities, so you may need to find public parking nearby.
What room types are available?
The hotel offers Superior Family Rooms, Deluxe Double Rooms, and Superior King Rooms. Some rooms include city views.
The bottom line
For travellers who value location and service over luxury, The Queen Hotel & Spa 2 is a reliable, well-run choice in Hanoi’s Old Quarter. The high staff rating and consistent guest praise make it a safe bet for budget-conscious visitors.
8.7A solid, service-led stay in the heart of Hanoi
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